Christus Health Plan - Worst health plan ever!

Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

First they started charging me for two plans when I only applied for one. In addition to the double bull they also made me pay a double deductible.

They were very slow and unwilling to work with me to resolve the situation. Then in November 2017 Christus sent a note saying they were not offering my plan in 2018. I went on the exchange and Christi’s had no plans on the Exchange for 2018 so I got an off-exchange plan from another health plan. Then in 2018 I started getting invoices from Christus for their plan at a 42.55% increase.

I contacted them but they still won’t return the money that was in the account.

I filed appeals but they ignore them. Avoid Christus - they are a disorganized, incompetent, uncaring bunch of money grubbers.

Product or Service Mentioned: Christus Health Plan Health Plan.

Reason of review: Problems with payment.

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